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In 2015, the first CarePlus Pharmacy store opened in Cork and the franchise has since grown to over 60 locations across the country. The CarePlus support team provides IT services to each of these pharmacies and given the speed and scale of the franchise’s growth, the group’s needs quickly outstripped the capability of its IT systems.
Following a competitive tender, Novi was chosen to deliver a comprehensive technology solution for CarePlus based on its end-to-end proactive IT offering and security focus.
Security was a major concern for the group, given the potential of a data breach to expose sensitive commercial data. CarePlus Pharmacy also has a growing number of field staff in both sales and support roles and required a secure and flexible solution to enable seamless remote access to its systems.
CarePlus Pharmacy create and share intellectual property across its network and store this in-house along with other valuable data. Therefore, secure data protection and recovery was another important consideration.
CarePlus also has a growing number of field staff in both sales and support roles.
Novi initially oversaw a complete IT migration to a single set of hardware and software to ensure a uniform line of cyber defence with consistent updates across devices. Novi PatchGuard was introduced to automate IT updates to ensure CarePlus systems are always up to date. Novi then implemented further layers of protection to maximise security, including email protection and a next-generation managed firewall.
Novi Airgap was implemented to provide robust offsite backup of servers, safeguarding CarePlus’ data against the event of a disaster or security breach.
Novi designed and implemented a new remote access solution for CarePlus to allow these users securely and seamlessly access its servers from any location - greatly enhancing remote working capabilities and security.
“As well as enabling growth, Novi has provided us with peace of mind that our data is protected. Despite operating in an environment where the prevalence of SME targeted cyber-attacks are on the rise, Novi has put us at much greater ease knowing we have multiple layers of security features and a secure backup of our systems in place.”
Finn McCann, Technology and Solutions Director
Novi is a secure IT and cloud service provider that is passionate about helping customers grow through better, secure and more reliable IT.
Our consistent proactivity reduces cyber security and operational risk, enabling customers to grow seamlessly and faster. Novi lowers security risk for clients by 93% with a comprehensive range of cybersecurity technologies and services to protect customers’ data and reputation.