Project Overview

Expert Electrical is Ireland’s largest electrical retailer. The company has undergone rapid expansion and now boasts a network of 63 stores nationwide. Expert Electrical works directly with leading global technology brands to bring them to Irish consumers.

Expert had not upgraded its IT infrastructure in several years and relied on old infrastructure in its Mullingar headquarters for its business applications, file storage and backup needs. However, as the retailer continued to expand, its older infrastructure came under increased strain.

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Project Overview

Project Overview

The Challenge

Every Expert Electrical store houses many hundreds of Internet of Things (IoT) devices such as smart TVs, games consoles, and other connected appliances. For these devices to receive updates it is important that they can connect to the internet to download the latest software.

However, this presents many security concerns, as cybercriminals could potentially access one of these smart devices as a means of accessing Expert’s network. The continued growth of cybercrime meant that this presented a real risk, which the company was eager to address.

Expert regards its customers’ privacy as paramount. The company wanted systems that ensured the security of customers’ financial and personal data, particularly with General Data Protection Regulation legislation coming into force. It also wanted to make sure data was safely backed up and could easily be recovered in the event of a breach.

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“From the very start of this project, our goal was to find a service provider that was capable of providing effective monitoring services, but who would also prevent downtime by identifying any potential issues before they escalated. Novi’s proactive approach got our attention.” Kate Tierney, Financial Controller

The Benefits

The Benefits

The Benefits

The upgraded infrastructure provides Expert with increased performance and reliability. At the same time, the introduction of virtualised servers has significantly reduced the amount of maintenance required and has driven down the total cost of ownership. As well as this, the introduction of a virtualised environment enables Expert to avail of Novi’s advanced cloud-based disaster recovery service, meaning that the business can continue to operate with minimal impact in the event of an unplanned outage.

Expert’s new Wi-Fi network coupled with the Fortinet Firewall solution contributes to greatly reducing the organisation’s risk profile.