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Minimise operational risk
The increasing volume and sophistication of cyber-attacks has left many small, medium and large enterprises at risk of data breaches. Organisations that take risks with their security can be left with long IT outages - disrupting operations and causing significant damage to your business and its reputation.
IT outages can have a domino effect on your business. An initial delay in day-to-day tasks due to systems being offline can lead to missed deadlines and unfulfilled customer needs. In other words, by leaving a company vulnerable to system failures and outages, businesses risk losing customers, hampering business growth, and severely damaging their reputation.
So, how can organisations minimise these risks?
Having invested €150,000 in our Proactive Service Centre, Novi can reduce unplanned system outages by 87% through 24/7 network monitoring. Our structured, proactive approach removes complexity and allows our customers to focus on their core business.
A focus on risk mitigation enables companies to deal with issues before they become a threat to business performance. Novi’s engineers spend 20% of their time focused on mitigating risk and every Novi customer receives a scheduled weekly, monthly or quarterly site visit as well as regularly updated reports on potential issues to be addressed. These steps all free up your own IT team - improving productivity by 49% .
Ongoing support in the form of client education and developing strategic roadmaps help customers to grow their IT security in parallel with larger business growth plans. At Novi, 10% of team time is spent learning about new technology so that we remain up to date on the latest threats and can pass this specialised knowledge onto our customers.
The value of minimising IT downtime ensures more productive workforces, increased revenue and lower infrastructure costs. Novi’s proactive and comprehensive approach to lowering risk can help you to keep IT outages at bay.
How much is system downtime really costing your business?
Even just one hour without access to digital client records, software applications and automated processes can have a ripple effect across the business.
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Choosing the right IT Partner for your business is critical to achieving your business goals. An IT Partner is not only about support. A good IT Partner will propel your business forward with innovative and secure solutions.Download