Jul 03

Industry Insights

Effective IT management: Provide employees with the right tools for the job

In today’s working world, productivity and efficiency of staff are top concerns for business owners and managers. But often productivity is hampered by inefficient and unreliable IT systems. According to market research firm IDC, companies lose 20 to 30 percent in revenue every year due to inefficiencies in IT.

Furthermore, the IT manager or individual responsible for IT is often faced with the complaints and frustrations that come from staff dealing with slow or unavailable systems.

By taking the time to understand your business and how people interact with customers, suppliers and each other, IT managers can find better ways to complete tasks - improving end-user satisfaction and overall business productivity.

Siloed systems

Far too many organisations still use siloed systems and applications across the business. This complicates processes and hampers operations and yet many companies continue to ‘make do’ with what they have.

Siloed systems eat up a huge amount of resources - both time and money - and negatively impact on employees’ ability to operate efficiently.

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Outdated infrastructure

Some businesses rely on the same set of hardware, software and networking applications for years without any upgrade. An outdated IT system will slow down a company’s applications and even cause them to crash. Slow processing speed has a major impact on employee productivity.

Avoiding investment in updating old IT systems is very costly to a business in the long term. Outdated and siloed systems not only reduce operational performance, but they constantly cause problems that require time and money to fix.

The modern office

Navigating away from legacy systems may seem like a complex and costly process but the benefits greatly outweigh the risks. Integrated systems, collaboration and file sharing tools improve process flow, reduce duplication of effort, speed up approvals, reduce customer delays and eliminate non-value add activity.

As more businesses embrace flexible working, fast and reliable remote access enables staff offsite to operate with the same level of efficiency as if they were in the office.

A smooth and reliable IT system that empowers employees with the best tools to complete their work is the bedrock for growing and successful companies today.

ImgRead more here on how Novi enables a modern office environment without huge capital investment or disruption to everyday business functions.